TICKET SEARCH
Privacy Policy
This Privacy Policy explains how Skeletix ("we," "us," or "our") collects, uses, and shares personal information collected from users ("you" or "your") of our ecommerce website (the "Site") in connection with the sale of event tickets. By using the Site, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information from you:
- Name
- Contact information, including email address, phone number, and mailing address
- Billing information, including credit card details
- Information about the events you are interested in or have attended
- Other information you provide to us voluntarily
We collect this information when you:
- Register an account on our Site
- Place an order for event tickets
- Subscribe to our newsletter or promotional emails
- Contact us with inquiries or feedback
2. Use of Information
We may use the personal information we collect for the following purposes:
- Processing and fulfilling your orders for event tickets
- Providing customer support and responding to your inquiries
- Sending promotional communications, such as newsletters or special offers (you may opt-out at any time)
- Improving and personalizing your experience on our Site
- Complying with legal obligations
3. Data Sharing
We may share your personal information with:
- Event organizers, venues, or ticketing partners to facilitate ticket purchases and event attendance
- Service providers who assist us in operating our business, such as payment processors or email marketing platforms
- Law enforcement agencies, government authorities, or other third parties when required by law or to protect our legal rights
We take reasonable measures to ensure that any third parties with whom we share your personal information maintain adequate security measures to protect your data.
4. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to track user activity and improve your experience. By using our Site, you consent to the use of cookies as described in our Cookie Policy.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We may also retain and use aggregated or anonymized data for analytical purposes.
6. User Rights
You have the right to:
- Access, update, or correct your personal information
- Object to the processing of your personal information
- Request the deletion of your personal information
- Withdraw your consent for receiving marketing communications
To exercise these rights or for any questions about our privacy practices, please contact us using the information provided below.
7. Security Measures
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on this page.
10. Contact Information
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at info@skeletix.com